I know I can spoof my useragent, it’s just ridiculous that such a massive app doesn’t support an equally massive browser.
Try the user agent switcher add-on. The volume of times I’ve changed my agent to chrome and had a site work perfectly is infuriating.
They said they know about that, but it’s ridiculous.
My problem was that CloudFlare refused to validate me when I have it enabled. I could have stock FF UA, but if my user agent switcher addon isn’t disabled then I didn’t get to use Crunchyroll and a few other sporadic sites.
I haven’t been able to use a cloudfare website for a while now. If they’re going to make me go through hoops because I refuse to use chrome, fuck it, they don’t get my business.
FF works with CloudFlare sites, just not with that extension enabled. It doesn’t make sense that they’d purposely block sites if you have a UA switcher that isn’t even changing the UA so I’m hoping it’s a bug that will get fixed
As @denschub@schub.social always emphasises: make sure to file a report at https://webcompat.com!
We ask everyone to file their reports, because all reports are really useful. Even if we don’t respond to every single thing you report, it’s a signal that we’re processing in many different ways. (…) please, keep reporting all issues you see, because every single blip counts!
https://www.reddit.com/r/firefox/comments/1de7bu1/comment/l8ghtr2/
@Vincent @potentiallynotfelix I mean, yeah, but we know about Snapchat. https://github.com/webcompat/web-bugs/issues/107613
You should submit something to the webcompat website. It would help and they’ll contact Snapchat and see what they can do.
I doubt that a company with billions in revenue and thousands of coders is going to change mind after that. They exactly know how many people are getting the error and intentionally decided to implement it
If Snapchat does nothing, the Firefox team will change the user agent to trick the website into thinking it’s something else.
I don’t think they ever did that, otherwise add-ons like “Google search fixer” that change the user agent wouldn’t exist. (My fix in that case is don’t use Google at all - installing an add-on otherwise amp links aren’t shown and the useless ai search isn’t available doesn’t make sense, that’s a plus)
I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small, they probably see such a small amount of users with Firefox and they just decided not to support it.
In this day and age it’s more work to explicitly not support a browser than it is to support it…
Sort of. I imagine the idea is they only need to test on Chromium-based browsers.
So often just swapping the user agent from Firefox to Chrome makes these sites work flawlessly. So they’re putting in extra code to detect Firefox and serve a “we don’t support your browser” page when they could just… not. And if a user complains about X, they could say we don’t test on Firefox, try on Chrome.
Yeah, but by putting up the “we don’t support this” banner, they won’t have to deal with the complaints in the first place.
It’s also possible they want people to use Chromium for telemetry or other data-collection reasons, not sure.
I wonder if it’s possible that they’re paid money by Google to not support Firefox?
Maybe they’re trying to become the new Internet Explorer?
yeah, snapchat is far from open source and privacy respecting 😂
based sway user
i3 you mean…
That’s okay, I use Firefox and don’t support Snapchat.
