• grue@lemmy.world
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    4 months ago

    But seeing as it’s a free account, it’s their prerogative

    Oh, so not charging money magically exempts companies from meeting ADA accessibility requirements for their public accommodations?

    Edit: what I’m taking issue with is the notion that being on the free tier of service changes anything. Maybe Spotifiy has an obligation or maybe it doesn’t, but either way, it’s the same regardless of how much or little the customer pays. Being a second-class customer does not make you a second-class citizen who doesn’t get equal protection under the law!

    • null@slrpnk.net
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      4 months ago

      ADA accessibility requirements for their public accommodations

      Source that providing lyrics to songs is a requirement?

      • MajorHavoc@programming.dev
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        4 months ago

        Providing a substantially inferior outcome to someone with an ADA need absolutely violates ADA rules.

        When stuff like this has gone to court it hasn’t been pretty for the offending organization.

        There’s a bigger question about how much of what Spotify currently provides falls under ADA. Web services used to get a free pass. They largely don’t anymore.

        Source: some of this stuff is my problem, professionally. And no, I’m not going to look up a primary source for anyone. That’s Spotify’s lawyers job.

        • null@slrpnk.net
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          4 months ago

          So no, just talking out of your ass then.

          You can Google the lyrics to songs on any device you can view them on Spotify.

            • null@slrpnk.net
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              4 months ago

              Do lyrics fall under the same regulation as subtitles? If Netflix were free, would it still be subject to those requirements?