Given the state of technology, politics, and social media, we all share fears about interacting with bots, or having our social media manipulated. We know that this is happening on other platforms that are driven by engagement/profit models. However, Lemmy is about people – like you! While this platform is not immune to bots, we have several layers of protections in place to remove bots and trolls as quickly as possible.

Some of these operations are performed automatically at a server level, and you likely never see them at all. Some rely on the reporting system and the common sense of our userbase – that’s you again! If you believe that another user is a bot, please report it and our mod team will investigate. Please keep in mind that real people really do have radically different points of view. Not everyone who disagrees with you is a bot or troll. Do not abuse the report system.

We encourage the expression and discussion of different points of view, as long as the discussion is civil and in good faith. It is not a civil form of disagreement to call another user a bot or paid actor in posts or comments. It is a personal attack, which is a violation of our first rule. We have updated the language of the rule in our sidebar to reflect this. Our first priority is for the safety of our users to express their ideas. Thanks!

  1. Be civil

Attack the argument, not the person. No racism/sexism/bigotry. Good faith argumentation only. This includes accusing another user of being a bot or paid actor. Trolling is uncivil and is grounds for removal and/or a community ban.

  • Flying Squid@lemmy.world
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    2 months ago

    A couple of years ago, before the AI boom, a guy on Reddit was absolutely convinced (to the point that he started Reddit stalking me over it) that I was a rogue AI. At one point, I even took a photo of myself (censoring my face obviously) holding up a napkin with his username written on it in sharpie. He said it was photoshopped.

    My point is that once you make this sort of accusation about someone, the conversation is basically over. They’ll never convince you that you’re wrong and there’s no point in talking to them if you’re right.

  • mozz@mbin.grits.dev
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    2 months ago

    If you believe that another user is a bot, please report it and our mod team will investigate. Please keep in mind that real people really do have radically different points of view. Not everyone who disagrees with you is a bot or troll. Do not abuse the report system.

    What about users who clearly aren’t literal bots, but seem clearly to be posting in bad faith? I feel like there’s going to be a huge grey area between “this needs mod intervention” and “there’s nothing hinky about this user’s posting”

    I completely get the reason for the rule, as it’s not a real productive accusation and there’s no way to know. I’m one of the people that talk about the shills a lot, but I actually make a deliberate effort (probably without universal success) to draw a distinction between “there are shills here” versus “I think you are being dishonest in some way, and here is why” versus “you are a shill”.

    Banning the third sounds pretty sensible. Are the first two statements still allowed? Or are those considered uncivil also?

    It is blatantly obvious to me that particular users on Lemmy are being some kind of dishonest about their motives. So like an example: Swearing that you want the Democrats to win the election, and you’re bringing up bad things about Biden as constructive criticism / so he can fix it and thus not lose the election, but also publishing objectively false disinformation about the Democrats on a very regular, like absurdly regular basis. There are a lot of users who have that weird type of disconnect or other reasons to specifically think they are propaganda accounts of some description. I think it significantly distorts the discussion here in a way which is very much not a good thing.

    I actually don’t see it being super common that people jump to the accusation of someone being a shill as soon as there’s a disagreement. I do think there’s such a clear presence of some kind of shilling effort that it’s, more or less, universally accepted that it’s happening and distorting the discourse. Are we still allowed to talk about it?

    Again, while I completely get the reasons for the rule… I feel like a lot of this stuff is hard for mods to be the ones to make mod-action decisions about because it’s impossible for anyone with any level of powers to know which users are being honest about who they are. Upvote bots and things are one thing, but I actually don’t see that happening all that much (maybe because the mods are on it any time it happens). Just someone making a real account and posting propaganda 10x per day, though… are we saying the mods are going to let that happen (because it’s not a bot account) and we the normal users are not allowed to call out those users as doing anything, if in our opinion they’re doing it for purposes of propaganda?

    • Rimu@piefed.social
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      2 months ago

      I banned some of the most obvious and prolific shills from my instance and there was a small but noticeable drop in server CPU load. Their posts are not the cause, it’s all the comments on their posts and the votes on all of that. Those are being discarded instead of processed.

      Their effect should not be underestimated.

      • mozz@mbin.grits.dev
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        2 months ago

        Is this Beehaw?

        I remember seeing the defederation from Lemmy.world announcement, saying (as I remember it) that as much as they weren’t happy about taking that step, the flood of unwanted garbage was getting too overwhelming for any other realistic approach. I thought to myself, whoa that’s weird. Then I hung out on Lemmy.world for a while and said oooh this is what they were talking about, this is fuckin unpleasant.

        Dude the tankies when I first joined Lemmy I thought were awesome; I went in and argued with them about the Ukraine war. I actually learned a bunch of stuff although not exactly what they were attempting to teach me. This relentless tide of single comments always on the same handful of talking points is something entirely different.

        • sunzu@kbin.run
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          2 months ago

          As if they have a script, I don’t get it. You have to agree to a lot of historical revisionism to shill it tho.

          • mozz@mbin.grits.dev
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            2 months ago

            It was so weird. But enjoyable to me.

            Actually, I remembered that I think I accused one of them, or many of them, of being bots, so maybe that sort of undoes my “no no I would never do that to someone just because they disagreed with me” thesis 🙂

            The thing is, something really weird happened that made me think it. I said something along the lines of “hey this source is actually really good, I don’t agree with the conclusions you’re drawing 100%, but thank you for sending it to me I learned a lot” and got back a response like “how can you ever expect to learn anything if you’re just dismissing sources out of hand etc etc, you need to open your mind and be open to opposing points of view, you’re just being ignorant”… I don’t remember it exactly, but it was a response that when I looked at it, I realized would be a sort of boilerplate comment that would serve as a generic hostile response to almost anything. And, by sheer stupid dumb luck, it happened that it was total non matching nonsense to this total unusual backwards degree as applied to what I had actually said, which was a sort of unusually friendly and open-to-discussion response.

            It was like the “They Live” glasses came on, and I started looking at every response in the thread like that. Like what the fuck is this? Was that guy just not reading what I wrote and in some sort of hategasm where he was just typing anything… or am I in a bot lobby right now? What the fuck is going on?

            IDK, I never really figured it out. But it was definitely very weird. Definitely some of the people in there were real human tankies and like I say I learned a decent amount by talking with them (for way too fucking long, IDK why). But it was, now that I think about it, my very first encounter on Lemmy with some user that made me wonder what the fuck was even going on on the other side of the keyboard because it made literally 0 sense at all, what had just happened.

      • shaiatan@midwest.social
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        2 months ago

        Attack the argument, not the person.

        Pretty sure that’s a Rule 1 ban for you there.

        • mozz@mbin.grits.dev
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          2 months ago

          Eh

          I didn’t take it as a personal attack to point out that I frequently get in fights with the propaganda accounts. I took some issues with his statement but purely on the factual merits; I didn’t receive it as an attack if that makes a difference.

          • shaiatan@midwest.social
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            2 months ago

            I meant it mostly to point out the hypocrisy, but point taken!

            I don’t comment often, but FWIW, I appreciate your engagement and takes.