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One of the refunds reasons you can select is “the game doesn’t run on my PC”. This is completely valid.
Complex and recent games run on Linux these days.
Not allowing run a game in Linux is, nowadays, a choice from its developer rather then a causality. Proton is a really powerful tool!
If a game don’t run in Linux, via Proton or natively, that’s dev issue that actively blocked Linux.
It is almost always due to the anticheat programs.