Raivo launched another update today with the following message:
Dear users,
We apologize for the issues caused by our recent update. Please be assured that we are working around the clock to find a solution for this situation. In this version, we have implemented a temporary fix that enables the import and export feature.
If you receive a prompt asking you to choose between offline backup or iCloud, please select iCloud and enter your MASTERKEY. This will allow you to recover all of your codes.
We are still working and conducting thorough testing to determine how we can resolve this issue. We appreciate your patience.
Best regards,
Unfortunately I did not sync my app to iCloud previously due to distrust with Apple, which I acknowledge is entirely my fault. This means I was not able to recover my codes.
I suggest using 2FAS instead of Raivo. I’ve used it for 9 months and had no issues whatsoever.
Edit: @pr0927@lemmy.world has also recommended ente
@emptyfish@beehaw.org, luck is in your favor.
If you are on iOS, I recommend using the following:
https://ente.io/auth/
It’s open-source and recommended by PrivacyGuides.
I’m on Android, where that’s also an option I believe, but I’m using Aegis.
Bitwarden also came out with an open-source MFA app, though it’s a bit new so I’d recommend waiting to see what folks say about it.
Raivo uses to be a good (and the only decent) choice for iOS but I believe it was acquired by an insidious company.