That’s surprising! I never expected the bank to be that thorough. I’m happy they’re that diligent with security. How did you feel in the moment and afterward?

I think I go overboard with trying to be friendly or human-like when on the phone and trying to seem normal. If it were up to me, it would be straight business, and the sign off would be something like, “Anything else? No. Okay, bye.” I think I don’t have this problem with other NDs though, just the normies or especially in business situations. But who knows what the other person is experiencing sometimes lol