There’s no accountability for landlords that don’t honor their side of the contact. The only recouse a tenant has is to move and sue for associated costs. If you don’t know the process then the landlord will try to sue for lost rent.

Some states allow tenants to pay for emergency repairs if they give the landlord proper notice first. Then they can withhold the cost from their rent.

There’s a huge problem with the types of people in the real estate industry and there’s no accountability.